"I really hope to make an impact," a new friend said to me last week on our intro call.

Then he caught himself in his excitement, took a breath in, hesitated. You could see all the air go out of his tires. 

"Oh, that probably sounds arrogant."

That conversation about making an impact, which...

It is tempting in turbulent times to double down on our demand for excellence; also more likely for things to go wrong. We need more opportunities, not fewer, to engage in intelligent failures.
-- Amy Edmondson, paraphrased from her recent talk at Thinkers50

Walking into the light filled...

I was speaking to my coach this week about scaling our Future Proof Lab business in order to help more people find their place in the future and solve wicked problems. 

“Oh,” she said, “you need to have an upgrade conversation”.  

A conversation about what...

In 1999, I left my lucrative, coveted spot at a management consulting firm to do a stint as Luce Fellow living and working in Asia. I came to Hong Kong as a pit stop to meet my boss on the way to Beijing to start Internet World magazine in China and Asia. 

“Sorry, the joint venture has...

How has corporate culture shifted to dampen conflict and simultaneously piss people off by failing to address conflicts? What are the implications?

I’ve been thinking about the question above, which came out of last month’s story about how to create belonging for ourselves. ...