Have you ever thought about how small inefficiencies lead to larger problems at work? Why does that happen? 

“I had to get to the airport at 6am for my flight and was told to order a car via the hotel or it would be dangerous.

He arrived at 3am as he worried about missing the fare if...

Sitting eye-to-eye with someone who has honed their craft well beyond Malcom Gladwell’s reported 10,000 hours of mastery is always a revelation. 

So it was a treat to share a cup of tea by the fire on a cold day in London a few weeks ago with Sanyin Siang, the woman that...

"I really hope to make an impact," a new friend said to me last week on our intro call.

Then he caught himself in his excitement, took a breath in, hesitated. You could see all the air go out of his tires. 

"Oh, that probably sounds arrogant."

That conversation about making an impact, which...

My route to board service has been more like a game of hopscotch. In my early 20s I was a nominee director on several of the startup boards our venture capital firm invested in. I had zero training and, in retrospect, provided little value beyond my executive role helping the companies with their...