People ask me what the “AHAs” are from the work I do with people navigating change. 

The biggest one is the realization that a deep, personal fear is lurking in the background for all of us.

It is not just the fear that you may lose your job because of the disruptions...

“I want to be able to unflinchingly introduce myself and what I do.”

Unflinching. 

Whoa. That word has stuck with me ever since that conversation.

I picture a superhero, cape flapping behind in the wind, loudly proclaiming “I am here to serve you!” 

Except in...